Terms & Conditions
Last updated: 03/01/2025

These Terms & Conditions govern the use of the Stratworth Creative website and the provision of services by Stratworth Creative Ltd (“Stratworth Creative”, “we”, “us”, “our”). By engaging our services or using our website, you agree to these Terms & Conditions.

1. About Us
Stratworth Creative is a UK-based marketing and creative agency offering services including branding, social media management, email marketing, design, 3D rendering, PR support, and brand activations.

2. Use of Website
You agree to use this website lawfully and not in a way that infringes the rights of others or restricts their use of the website. All website content is provided for general information purposes only and may be updated without notice.
3. Intellectual Property & Ownership of Work

All creative work produced by Stratworth Creative remains the sole property of Stratworth Creative until full payment has been received.
Once full payment is made, ownership or licence to use the work will transfer as outlined in the agreed proposal or contract. Stratworth Creative retains the right to display the work unless otherwise agreed in writing.

Until payment is received, you may not use, reproduce, publish, distribute, or provide the work to third parties.

4. Use of Work for Promotion
Unless otherwise agreed in writing, Stratworth Creative may use completed or ongoing work for portfolio purposes, reference client brand names and logos, and create case studies for marketing, PR, website, and social media use. Confidential or sensitive information will not be disclosed.

5. Services & Scope of Work
All services are provided based on a written proposal, estimate, or contract with an agreed scope of work, timeline, and fees. Any work requested outside the agreed scope may result in additional charges or revised timelines.

6. Retainers
Where services are provided on a retainer basis, retainers are payable in advance. Retainer hours or deliverables do not roll over unless agreed in writing. Stratworth Creative reserves the right to pause work if retainer payments are overdue. Retainers are non-refundable once a service period has commenced.

7. Payments & Fees
Fees will be set out in proposals or contracts. Invoices must be paid by the due date stated. Late payments may result in paused work or termination of services. All fees are exclusive of VAT unless stated otherwise.

8. Cancellations & Termination
Client Cancellations:
If you cancel a project, any work completed up to the cancellation date must be paid in full. Deposits and retainers are non-refundable. Stratworth Creative reserves the right to invoice for work scheduled or committed.

Stratworth Creative Cancellations:
We reserve the right to terminate services if payments are overdue, these Terms & Conditions are breached, or we are unable to continue services for operational or legal reasons.

9. Third-Party Suppliers
Stratworth Creative may introduce or work with third-party suppliers including builders, venues, printers, or developers. While we collaborate with trusted partners, we are not responsible for the performance, delays, or failures of third parties unless expressly stated in writing.

10. Limitation of Liability
To the fullest extent permitted by UK law, Stratworth Creative shall not be liable for any indirect or consequential losses, loss of profit, revenue, or business, or delays caused by factors beyond our control. Our total liability shall not exceed the fees paid for the relevant services.

11. Confidentiality
Both parties agree to keep confidential any non-public or commercially sensitive information shared during a project unless disclosure is required by law.

12. Privacy & Data Protection
Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for further details.

13. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of our services or website constitutes acceptance of any updated terms.

14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact
For questions regarding these Terms & Conditions, please contact:
Stratworth Creative
Hello@stratworthcreative.com